The best and quickest way to contact superdry Customer Service is through live chat by clicking the black icon below.

Please ensure you have your order details to hand such as order number, email address and postcode..

Our Customer Service team is based in the UK and our opening hours are as follows.

Monday – Friday – 07:00-12:00 (EST) – Please note that we are closed on Wednesdays from 10:00-11:00 (EST) for staff training.

Saturday – 07:00-12:00 (EST)

Sunday – CLOSED

Outside of opening hours you can send us an email. We are currently responding within 48 hours.

We’d love to hear from you! Whether you have questions about our recommendations, feedback on our website, or inquiries about partnerships, our team is here to help.

How to Reach Us

Email: care@superdry.com

Address: 729 7th Ave, New York, NY 10019

Interested in collaborating or featuring your brand on our website? Reach out to us directly—we’re always excited to explore new opportunities.